Are you having issues with your computer? Does it keep slowing down or freezing? Stopped turning on? Has your internet packed up? Don't tear your hair out, just give us a call...
If you live outside of Liverpool then we can fix many problems remotely by taking control of your computer over the internet. Please contact us to arrange a slot for Remote Assistance.
If you're not sure what's up with your computer, book it in with us anyway for a FREE, no obligation quote. Plus, no fix... no fee!
It is estimated that 1 in 5 computers is infected with at least one virus, and almost all computers - even new ones - aren't running as well as they could be. Unleash the computer that you paid for, instead of putting up with a snail-paced nightmare!
- Assessment of needs**
- Untie memory and speed up computer
- Virus scan and removal
- Spyware / adware scan and removal
- Firewall and security settings check
* A one year subscription entitles you to a maximum of two repairs in any three month period.
** If your computer refuses to boot up or fatal errors occurr, replacement hardware may be required which will incurr an extra cost including hardware install fee. If a complete reinstallation is required, you will only pay the reinstallation price.
Thinking of ditching your slow old computer and buying a new one? Save money and breathe new life into your current computer!
Complete reinstall of Windows - we'll make your computer run as if it were brand spanking new!*
- Your computer will be completely wiped and re-setup afresh, and will feel like it's just stepped out of the factory!
- Don't worry, all your files, documents and settings will be preserved**
- Your "brand new" computer will be set up in the most secure way, with all system security updates, virus scanner, firewall and security software
- FREE advice on staying safe online
- Also available for current Linux operating systems
Want to upgrade and modernize your PC too? Ask us about our special rates for upgrading your hard drive or memory!
* Valid licence and product key required.
** We will help you backup all your important files and documents, and if you still have the discs we can re-install software you had installed. However, it is ultimately your responsibility to backup your data.
Please note that due to its time-consuming nature and the requirement of other equipment, this process cannot be carried out in your home.
Are you worried that you might be at risk when you go online, or that your wireless network might be leaving you vulnerable to attack?
- Ensure your anti-virus, spyware defences, firewall and Windows updates are configured correctly and securely
- Check your personal information is not at risk through sites like MySpace and Facebook
- Configure WiFi security on your wireless network, so no-one can "steal" your internet, or worse - wirelessly access your computer's hard disc
- FREE advice on staying safe online
Smashed the screen on your laptop? Whether you've dropped it, dropped something on it, trodden on it or closed the lid with something still inside... it can look like it spells disaster. Before you start to panic, give us a quick call and we should have you all back up and running within a few days... and you won't even lose your saved work!
- Installation of brand new screen
- Includes software installation of drivers, if required
- Screen fully tested before your laptop is returned to you
- 100% compatibility
- Full 60-day RTB warranty
Note: laptop screens often have a thin outer plastic surface which may not be cracked itself, but the screen underneath is what cracks. This can be caused either by excessive shock such as a forceful impact, or by prolonged pressure from items such as a heavy object.
Price quote is a minimum estimate for replacement of a 15.4" LCD screen. Prices may vary, so please contact us before placing your order.
Just bought a lovely brand new PC? Fantastic! Is it all in boxes? Less good. Don't worry, we'll set it all up for you...
- Plug in all cables and configure computer system
- Start PC and configure Windows
- Ensure software and drivers are working, up-to-date and secure
- Configure Internet and email
- Set up Internet security
- Install other devices such as printer, scanner or digital camera
- Our team will then help you to familiarise yourself with how to use your new computer
This does not include network setup, installation of additional software or equipment or upgrades.
Set up a network in your home or office, so that all your computers can share the Internet and devices such as scanners and printers.
- Share Internet between your computers
- Set up wireless network
- Wireless security for WiFi
- Network share documents, photos, music etc.
- Installation of network interface cards (NICs), routers, access points etc.
Appropriate networking hardware required. This does not include other software/hardware failures, or the setup of non-networked peripherals.
Bought a new piece of hardware for your PC but not sure how to fit it? Let our expert team do it for you.
- Installation of one piece of hardware in one PC
- Free consultation regarding suitability and compatibility of device(s)
- Hardware installed in a safe & clean environment with precautions taken against static
- Installation of necessary software and device drivers
- All installed devices will be tested to specification
- 20% off installation of additional hardware in same or extra PCs
Bought some new software but having difficulty getting it to work? Let us take a look...
- Free consultation regarding suitability and compatibility of software programme
- Installation of one piece of software (such as virus scanner, word processor etc.)
- All software will be tested to specification
- Includes installation of Windows Updates and new Service Packs
- 20% off further software installations
This does not include a full Operating System upgrade, for example from Windows XP to Windows Vista. This is treated as a Windows Reinstallation.
Get connected to the World Wide Web so that you can email, download music, keep in touch with friends and surf around...
- Internet Setup
- Email setup
- Firewall setup
- WiFi security (if applicable)
Set a password on your Windows system that you can't remember? For whatever the reason - so long as it's legitimate! - we will remove the password for you, allowing you access to the user account without any loss of data.
Available for:
- Windows 95, Windows 98, Windows 98 SE and Windows Me
- All Windows NT versions including Windows 2000, Windows XP, Windows Server (2003 & 2008), Windows Vista and Windows 7.
- BIOS password reset also available
- This service is not currently available on Apple Mac or Linux based systems
Proof of ownership will be required before password removal can be carried out. Customers will be required to sign a declaration stating a legal right assuming full responsibility for removal of any passwords.
Need help with a Playstation® 3 or a PSP™? Click here...
Requires Windows® 95, 98, 98SE, Me, 2000 or XP, Mac OS X or Ubuntu Linux and a CD-ROM drive, or Windows® Vista™ or Windows® 7, Mac OS X or Ubuntu Linux and a DVD-ROM drive. Please see Terms & Conditions for more information.
